Important Admissions Update regarding COVID-19
June 3rd, 2020
CooperRiis will move to Phase II of the reopening of Admissions. We are reducing the number of mandatory quarantine days from 14 to 7 days. The new resident will be COVID tested on day 4 or 5, and assuming the test is negative, will become a full member of the community on day 8. If the test was to come back positive for the resident (any resident for that matter), the resident would remain in quarantine. The new resident will be required to abide by the following conditions from day 8-day 14:
- Wear a mask when they are anywhere in the community; Community Work and Service, groups, clinical meetings, watching a movie, etc. The only exception will be when they are alone in their room.
- In the Dining Room when masks are removed, the new resident will distance themselves from others, but will not be completely removed from community nor feel ostracized. Dining outdoors or alone in their private room is also an option.
- Practice all universal precautions: infection control, hand washing, and strict adherence to social distancing.
Communities are opening and it is time for us to begin doing so with small steps as well. We would not be taking this step without careful thought and consideration. Many thanks to our staff who have been involved in welcoming and making our new residents feel comfortable and at home during this time. I realize and appreciate how this experience has affected everyone in different and difficult ways.
Eric A. Levine, President & CEO
We’re Here to Help
Choosing a residential mental health treatment center is an important life decision, and the members of the CooperRiis Admissions Team want you to feel supported and informed every step of the way — whether you’re a prospective resident, a family member or a referring professional.
Our dedicated staff is here, ready to answer your questions about CooperRiis and to assist in making an informed decision about the very best mental health treatment options for you, your loved one or client.
Taking the First Steps
With the initial phone call or email, our staff will share information about CooperRiis and our approach to treatment, and gather information about the potential resident’s past history to determine if CooperRiis is an appropriate fit.
If CooperRiis is determined to be a good fit, the next step is for the prospective resident or family member and referring clinician to complete and submit the required Admissions Forms found on this page along with other relevant records for clinical review, including discharge summaries from past psychiatric treatment, hospitals or other residential programs. The CooperRiis team will review the Admissions package within 48 hours of receipt and contact you for next steps.
An Invitation to Visit
Once the Admissions package is reviewed, an invitation to visit CooperRiis is extended. The prospective resident and family member(s) come to either our Mill Spring or Asheville campus for an exploratory visit, at no charge.
You’ll have the opportunity to tour the campus, meet with other residents and staff, dine with us and stay overnight on campus to fully experience community life and get a real sense of our program. Family members stay in lodging of their choice.
At the end of the exploratory visit, prospective residents typically are extended an immediate admission to CooperRiis.
Call 828.392.8439 to begin the Admissions Process now.
- The Treatment Team Form (PDF)—To be completed by referring psychiatrists and/or other licensed mental health professional(s) working with the applicant.
- The Family Form (PDF)—To be completed by the applicant’s immediate family (parents, spouse and/or guardian).
- The Physical Form (PDF)—To be completed by a medical professional.
- The Resident Form (PDF)—Each applicant is encouraged to participate actively in the Admissions process, by describing, in their own words, their concerns, hopes and goals for their treatment. This optional form may be completed in writing by the applicant or in discussion conversation with an Admissions staff member.
- Discharge summaries from previous treatment facilities or programs
- List of current medications (dosage and frequency)
- Other relevant clinical or educational records
Step-by-Step Admissions Process
To prepare the CooperRiis Admissions Package, please complete the following steps:
- Read and complete the four CooperRiis Admissions forms linked on this page
- Obtain discharge summaries from previous psychiatric treatment, hospitals or other residential programs
- Obtain other relevant clinical or educational records
- Submit completed Admission Package to:
Within 48 hours of receipt, the Admission Package will be reviewed and you will be contacted regarding next steps.
Our Admissions Team is available 24/7 to answer your calls.
Shayln Beehner, Admissions Coordinator
Samantha Flack, Admissions Coordinator
Our admissions team is available 24/7. Our team can be reached via email, phone, or fax: